CODE OF CONDUCT (Working methodology)
Office
timing: 9.00 am – 7.00 pm
Lunch
Break: 30 Minutes between the hours of 1.00 pm to 3.00 pm
In case, you are unable to report to work,
please inform your direct managers before 8:30 am that day. This should be
supported with an email/phone.
Post arrival; 9.15 am (Grace time) will be
considered as late mark and attending office post 2 hours, i.e. after 11 pm will be Half-day present. Unless it’s an
exceptional circumstance, or previously agreed with your Manager and the
Manager should inform the HR Dept.
Late coming for more than 5 times in a month
will be considered as one (1) day loss of pay and number crossing the approved
limit of 5 times will be calculated on pro-data basis. Please note that such lack
of adherence to company’s policy, will also effect in the appraisal process as
well.
The Company may alter
the employees’ ordinary hours of work due to business exigencies.
Considering the fact
that, we part of the service industry and plays a significant role in the
market. Whilst, every employee is treated as integral part of the business, hence,
it is implied to be part of the business operations and deliver according to the
Business/Customers’ need, which is 24/7. However, the working hours of the
Company is 9 am to 7 pm on all working days.
Customer
Facing & Operations Associates:
The
hours of work will be determined by the customer’s operational requirements.
Lunch
Break: 30 minutes between the hours of 12 noon and 2.00pm
Employees
may be required to alter their time schedules/work additional hours/work on off
days if the Company requires.
The
Company may alter the employees’ ordinary hours of work due to business
exigencies.
Employees
are responsible for ensuring that HR has up to date personal details about
themselves. Employees are required to notify HR immediately - if there are any
changes to personal details or circumstances. Examples of personal information
that must be maintained on record are the following:
Permanent
and current address
Mobile
& landline numbers
Person
to call in case of emergency
Number
and names of dependants
Marital
status
Bank
Account
Pan
Card No
All
types of Nomination forms
Other
details as required on Portal
Coverage
or benefits that an employee may receive under VINSUM India's benefits package
could be negatively affected if the information in personal file is incorrect.
Since
VINSUM India refers to an employee’s personal file when the Company is making
decisions in connection with promotions, transfers or other position changes;
it is important that personal file includes information about completion of
education and/or training courses, outside civic activities, and areas of interest
and skills that may be part of employees current position.
All
employees will be issued with identity cards/tags. All employees are required to carry their
identity cards/tags at all times when they are within the premises of the
company.
OCCUPATIONAL
HEALTH AND SAFETY
The
company requires that you report any illness or injury on the job, no matter
how slight. If you hurt yourself or
become ill, please contact your direct manager of HR department for assistance.
Work locations have first aid kits for minor emergencies.
All
correspondence, documents, papers and other information whether oral, written
or recorded in any form related to the business or affairs of the Company or of
its clients must be kept strictly confidential and secured.
At
VINSUM we are committed to ensuring a workplace free of discrimination and
harassment. It is acknowledged however,
that things do not always go smoothly and that grievances can arise. An
employee may have a grievance about any decision, behaviour, act or omission
(whether by management or other staff) that they feel is unfair, discriminatory
or unjustified.
The
purpose of this policy is to provide procedures and guidelines where grievances
can be addressed. Some of these grievances may relate to behaviour which is
unlawful and against company policy, such as harassment or discrimination.
SEXUAL HARASSMENT AT THE WORKPLACE
The
definition of sexual harassment includes any unwelcome sexually determined
behaviour (whether directly or by implication) such as physical contact and
advances, demand or request for sexual favours, sexually coloured remarks,
showing pornography, or any other unwelcome physical verbal or non-verbal
conduct of sexual nature.
If
you feel that you are being harassed or discriminated against, or if you are
upset, concerned or angry about anything at work, this grievance handling
procedure is available to you so that things can be sorted.
All
Employees would not undertake any job offer or employment or any same service
appointment or found involved in any other business directly or indirectly from
any of the company clients during the term of your engagement / employment with
the company. It shall result in termination from the employment of VINSUM
India. In addition, any practice which would be breach to the Company’s policy,
would attract disciplinary/termination action.
DESPRECT TO SENIORS.
Any
kind of in-subordination would be treated very seriously and actions would be
initiated accordingly in consultation with HOD/ED/CMD, as case applicable.
ZERO
INTOXICATION DURING OFFICE HOURS
The
VINSUM Work stations are a no smoking zone. VINSUM employees should refrain
from chewing of Gutka/Pan Masala/Drinking Alcohol during the office hours.
Employees should be contacted after office hours in case of urgency only.
All
employees shall ensure that they are appropriately dressed in attire that is
suitable to a professional company, during office hours.
Employees
can have smart casual outfits, while attending office work at HO and it is
mandatory to have proper dress code during Client’s visit or at Customer
site.
Employees
must always be conscious of the fact that they are representatives of the
company whether they are in the office or at a client’s premises.
Please report to VP-HR & Admin/ED/CMD
Investigation
and Grievance Handling Policy
Depending
upon the gravity of the mis-conduct, investigation and procedure will be
implemented in order to have optimum level of satisfaction and appropriate
outcome to prevailing situation.
All
staffs are expected to keep their workstations neat and tidy. All sensitive
Information and personal belongings should be locked in your drawer.
Staff
should take good care of IT equipment provided by the company such as Laptop,
Accessories, headsets, speaker/desk phones, PCs, Printers, Projector etc.
This
document is intended to serve as a summary of Code of Conduct, pertaining
working environment for all employees of VINSUM and its employees provided
through Third party.
Employees
and other authorized users of VINSUM India electronic communications tools and
information systems are expected to protect the security and confidentiality of
VINSUM India information. Every user is responsible for guarding against misuse
or disclosure of these assets. The following guidelines should be followed:
Label
all confidential documents (including scanned and email messages) as
"VINSUM India -Confidential".
Use
individualized passwords known only to the employee.
Use
privacy features -password-protected screensavers, keyboard lock.
At
the end of every day shut down or use a password-protected screensaver.
Avoid
discussing confidential business information when using any non-secured
technology. If you have questions about the security of a particular communication
tool, please contact IT dept.
Use
VINSUM India security policies and practices when accessing VINSUM India
Systems from non-VINSUM India Workstations (e.g. home computers, Airport or
Hotel Business centers, internet cafe)- don't leave the station unattended,
close browser, and if possible restart computer after use, remove any VINSUM
India Information from Non-VINSUM India systems.
This
document is intended to serve as a summary of Information Security policy, for
all employees of VINSUM and also the employees provided through Third party.
As a
part of our commitment to SAFETY FIRST, please have adherence to below:
The visitor card must be worn at all times and
returned upon departure.
Smoking
is not permitted at the work station.
Obey
all safety signs and directions of the company representatives you are
visiting.
In
case of an evacuation, follow the instructions of company representative or the
safety officer.
Safety
protective equipment must be worn in work station.
If
you are to work on any equipment follow the procedure as guided by your host.
Any
waste generated must be put in designated waste bins.
Photography
is strictly prohibited.